Last updated: September 29, 2026
CompliCast is operated by Support Circle Network LLC, located at 1005 Myrtle St., Morgan City, LA 70380. You can contact us at info@mediaadgroup.com. This Privacy Policy explains how we collect, use, and protect information when you use our platform.
We collect information you provide directly, such as your name, email address, phone number, and appointment details when you book a consultation or submit a lead form. We also collect usage data related to avatar sessions, including minutes used and spokesperson interactions, and technical information such as your IP address and browser type.
We use collected information to schedule and deliver consultations, operate AI spokesperson sessions, process payments, send appointment reminders and confirmations, communicate with you about your account, and improve our services. We do not sell your personal information.
We rely on trusted third-party providers to operate the service, including payment processing (Stripe), calendar scheduling (Google Calendar), phone and SMS communications (Twilio), and AI avatar rendering. These providers process data only as needed to deliver their services and are bound by their own privacy and security obligations.
We retain personal information for as long as your account is active and as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described below.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information by emailing info@mediaadgroup.com. You may also unsubscribe from non-essential communications by following the instructions in those messages.
Our services are not directed to anyone under the age of 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the service after any change constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at info@mediaadgroup.com or by mail at 1005 Myrtle St., Morgan City, LA 70380.